Sue started her career at Procter & Gamble, leading the Canadian Category Management team, and eventually consulting on the global Category Management team. She observed a pattern around the lack of foundational knowledge in the field and began designing online training for Retail and CPG organizations.

In 2005, Sue launched CMKG.ORG, dedicated to providing targeted training and assessment solutions for individuals and organizations.

Ty also began his career at Procter & Gamble, where he gained significant sales experience in retail sales, key accounts, and then in account management. He then worked at Nestle as an account manager for Safeway. Ty joined the team at Category Management Knowledge Group in 2006, bringing with him significant experience in category management and sales.

He leads CMKG’s student support team, responsible for coaching and teaching students as they complete their custom CMKG training programs.  If you have a hard time understanding any aspect of your training, Ty will help coach you through it.

John brings great experience in customer service and support to CMKG students from more than five years at Bell Mobility, where he worked in Loyalty, Internet Client Care, and in the National Channel Support department as a Senior Client Care Representative providing clients, vendors and other agents with knowledge and technical support. His customer service philosophy is that an informed client is an empowered client.

John has a Ph.D. in Psychology from the University of Toronto and an advanced certificate in Geographic Information Systems from Ryerson University.