CMKG’s quarterly newsletter dedicated to keeping our category management community up-to-date by providing useful ways to proactively improve your knowledge and skills — today and in the future.

Hello,

Businesses need strategy that drives and guides your and your team’s decision making, while increasing alignment and efficiencies to be successful.

In a world without strategy, your team is likely creating tactical output – whether it’s 70-page PowerPoint decks, tools with lots of bar and pie charts, or assortment analysis … you get it! 

We talk a lot in today’s category management world about the sexy stuff like shopper insights, big data, and storytelling – but the reality is that a surprising number of individuals lack a basic understanding of the foundations of category management and may also struggle to differentiate between data, fun facts, and true insights.

CMKG’s online Retail & CPG Skills Assessment, gives us evidence of limited category management foundational understanding. For example, in topics like Category Management Overview, Category Roles, and Category Definition and Segmentation, the average scores are much lower than you might expect. Of note, our online assessment test has become a huge motivator for individuals to identify their learning gaps in a non-invasive or scary way — read more about the assessment below.

As a manager, strategy is also most likely a part of your responsibilities, including the development of well-defined category management strategies, processes, and guidelines that create internal alignment and connect what individuals do in their work with your overall strategies. And this ultimately helps you achieve the overall goals and objectives for your team and makes decision-making much easier for everyone.

There are many different components that help to build strategy (some may be controlled by you, others may not), including:

OVERARCHING STRATEGIES

As a manager, there may be an opportunity to refresh and articulate your overall category management strategies and goals to align with overall organizational goals (both short- and long-term). According to Forbes, only 65% of organizations have an agreed-upon strategy, 14% of employees understand the organization’s strategy, and less than 10% of all organizations successfully execute the strategy.

Here are some ways to improve your current strategies:

  1. Refresh (or develop) your category management strategies and definitions considering the advancements that have been made in the past 10 years – you could even have some of your team help you work on the updates
  2. Define your strategic collaborative partnerships (realizing that not all partners are created equal)
  3. Identify ways to reduce silos within your organization using category management foundations
  4. Articulate overall strategies to your team and other departments within the organization
STRATEGIC THINKING

Strategic thinking is about being able to plan for the future and because our industry is always rapidly changing, it’s critical for you and your team to keep up with all of the changes going on. We recently ran a skill-building webinar on Identifying Trends which focused on the key drivers changing our environment, identifying some megatrends that are having a profound impact on our business and the challenges and opportunities that lie ahead. 

  1. Move from analyzing data to identifying true insights, resulting in better decision-making — this is the biggest requirement for effective decision-making and storytelling
  2. Become more proactive and learn how to use critical thinking to make better decisions and recommendations
  3. Collaborate both internally and externally for better solutions
  4. Have a short- and long-term focus for your business and learn how to identify relevant trends and drivers

This newsletter is dedicated to strategy and I hope I have given you some tools to help you move towards a more strategic place.  

Happy learning!

 
 
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Sue Nicholls, CPSA • President & Founder, CMKG
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Part of developing strategy is staying in the loop with what’s going on in the industry, the changing shopper, new trends, etc. Make sure you take the time to stay relevant, improve your business acumen, and make better decisions. Share articles with your manager, discuss relevant ones with your peers, and challenge yourself to always be learning!

Check out our most popular posts in the past 6 months (we’ve also developed a tool I’ll share later on in the newsletter with all our favorite learning resources)!

 

Nielsen's Total Consumer Report 2019

From Nielsen: Here's some great information from Nielsen's Total Consumer Report 2019. The numbers they share are valuable in understanding how much consumers trust and rely on technology in today's era of digital fingerprints and personalized advice, trusting that their data will not be misused. 

Read More 

Costco Opens First China Store, then Closes Due to Crowds

From Supermarket News: Wow, how many retailers have had to close on their grand opening day because of thousands of people waiting outside to get in and a 3-hour wait to find a parking spot? I thought shopping at Costco here was stressful on a busy day... I won't complain so much. 

Read More

Shopper Insights vs Consumer Insights — The Difference

From Numerator: Great article on Shopper vs Consumer insights from Numerator. There is a difference — the brand shopper does NOT equal the retailer's shopper! 

Read More

Assessing Retail Store Size and the Impact of E-Commerce

From Nielsen: Here's a great read about store types and numbers and size in 2018 vs 2017. Includes some important trends you should know.  

Read More

 

Brace for Impact: U.S. CPG Cannabis Sales to Rise by the Billions 

From Nielsen: Here's a great category overview of Cannabis from Nielsen. They are anticipating cannabis will become a $40 billion category in the next 5 years (5X growth). How many categories do you see having that kind of growth potential? 

Read More

Amazon Predicted to Pass Walmart as Largest Retailer

From Supermarket News: Here's a good article on some of the comparisons between Amazon and Walmart sales results and what is helping them to grow. 

Read More

IRI's Early View 2019: Consumer Food and Beverage Spending Trends

From RetailWire: Grab this great whitepaper from IRI — loaded with trends and things to keep an eye on in consumer food and beverages. Includes some demographic breaks on important categories and trends. 

Read More

2019 Grocery Tech Trends Study

From Progressive Grocer: Check out this "gem" from Progressive Grocer. Packed with loads of great insights into what's most important in Grocery in the upcoming years. THIS IS A MUST READ!  

Read More

 

Drive Success with Strategy

Another great reading resource is my thought leadership blog. One of my favorite topics is strategy. Check out some strategy-related posts that I think you'll find interesting. Feel free to share the ones that you like the best with your peers, team, or social network.

You can also check out ALL blog topics (over 70 blogs now). 

☀️ 🛀 Refresh your Category Management Approach with Strategy

🔥 😱 Change in Retail Category Management

✏️ 📋 Category Strategy and Scorecards

🤔Why Category Management Needs More Critical Thinkers


👩‍🎓🔄 📘 📝

My Personal Continuous  Learning Resources
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Strategy-Specific Training 

Get the strategic skills you need to create an effective and successful approach to your business with CMKG.

I compiled our online courses available that relate to strategy and that will help you to become more strategic in your approach. Individuals and teams can access training through our online training and resource center (readytolearn.cmkg.org) and can purchase courses individually or part of a corporate training package. Webinars are accessible with training purchases or separately as a Premium Category Management Learning Member.

In order to contribute strategically to your business, you need to take time to build your skills, reflect on the issues, and ponder options. This means sometimes you also need to look at ways to improve your efficiencies, freeing up time to move to a more strategic approach. The quest to build your strategic skills can be uncomfortable to start – but once you begin applying these new skills, you’ll find yourself contributing at a higher level.


Notes on the table below — all links go to our training platform so if you are not a current client, student, or premium member, you will not be able to see. Check out our online store to learn more about the courses. Webinar descriptions can be found at: https://blog.cmkg.org/essential-retail-cpg-skills-and-topics/all
On the right-hand side of the grid you can see what type of course it is (certified, Master’s, other, webinar). If you or your company have purchased the course from CMKG, you can click on the topic area and it will take you directly to the course in your online training and resource center (readytolearn.cmkg.org). You’ll need to log in first if you haven’t already. 
 
Foundational / CPCA
*Certified
Intermediate / CPCM
*Certified
Advanced / CPSA
*Certified
Masters
Other
Webinar

Category Management Process and Strategies

Note: only registered students will have access to courses and webinars listed below. You can purchase courses and/or membership at shoptraining.cmkg.org

As a CMKG Student or Premium Category Management Learning Member, you should have access to ALL of the student webinars as part of the membership.

Category Management Overview

✅ *

 

 

 

 

 

Retailer Strategy

✅ *

 

 

 

 

 

Retailer Strategy in the Convenience Channel

 

 

 

 

 

Category Definition and Segmentation

✅ *

 

 

 

 

 

Category Roles

✅ *

 

 

 

 

 

Category Strategies

✅ *

 

 

 

 

 

Develop and Implement a Category Plan

✅ *

 

 

 

 

 

CatMan 2.0 Introduction: What's Changed

 

 

 

 

 

Developing Shopper-Based CatMan Foundations: Category Definition, Roles, and Strategies

 

 

 

 

 

Developing Shopper-Focused Category Management Scorecards

 

 

 

 

 

Building an Organizational CatMan Structure and Strategy From the Inside Out

 

 

 

 

 

What happened in 2018 and where are we headed in 2019?

 

 

 

 

 

Category Management in eCommerce

 

 

 

 

 

Trends in 2018 That Will Affect Category Management

 

 

 

 

 

Increase Your Strategic Thinking

As a CMKG Student or Premium Category Management Learning Member, you should have access to ALL of the student webinars as part of the membership.

Applying Critical Thinking to your Category Management Work

 

 

 

 

 

Improving Your Business Acumen in Category Management

 

 

 

 

 

Ways to Identify Growth Opportunities in Your Business

 

 

 

 

 

 
 
 

Get thought leadership in your inbox —

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In case you missed …

Earlier this year, we revamped our interactive glossary inside our Online Training & Resource Center, and just this month launched a brand new interface to our online training and resource center. See the dashboard below …

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Anyone who’s an active student or Premium Category Management Learning Member can access this expanding and evolving glossary and much more.

Try out the limited glossary below:

 
 
 

Want to watch the latest Category Management Member webinar?

Focused topics for continuous knowledge increases and skill upgrades …

SKILL-BUILDING WEBINARS ARE AVAILABLE TO STUDENTS AND PREMIUM CATEGORY MANAGEMENT LEARNING MEMBERS.

Data Visualization, Part 2

and

Identifying Trends in Your Business

There are more than 20 additional webinar recordings that cover Shopper, Category Management, Analytics, Presentations & Storytelling, and Soft Skills in CMKG’s Online Training & Resource Center.

 
 
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How can you watch?

This webinar and previous skill-building webinars are available in our online Training & Resource Center as recordings for all Premium Category Management Members.

You can watch the latest recording by signing up for our Free-Level Membership, where you’ll also be able to check out other training resources.

Sign up now

 

2020 WEBINAR DATES 

Save these dates — webinars are Fridays from 11AM-12PM Eastern time! If you want to catch these, you’ll need to join as a Premium Category Management Learning Member.

  • January 31

  • March 27

  • June 5

  • September 18

  • October 23

  • December 4

 
Six times a year, CMKG presents and hosts these highly-rated and popular educational webinars for our students enrolled in courses and programs. Individuals or teams not currently enrolled can attend live webinars or watch the recordings by becoming Category Management Members of our Training and Resource Center. In addition to webinars, Category Management Members also have a wealth of resources at their fingertips, including on-the-job resources, articles, and news items we hand select for people in retail, manufacturing, and solution provider organizations. 
 
What’s coming up? Topics are chosen and communicated 1 to 2 months in advanced of webinar dates and will be announced in this newsletter. 
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New, Up & Coming

We are excited to announce some new training development that we’ve been working on at CMKG to help improve your learning experience, including:

RECENT & UPCOMING WEBINARS

Our skill-building webinars are a great way to stay relevant and build skills. Every 2 months we add in a new webinar course that you can attend “live” OR enjoy the webinar recording a week after it runs as a student or Premium Category Management Learning Member. Get access to over 20 webinar recordings dedicated to topics ranging from data and analytics to presentation skills and storytelling, and to new ways to think about your business. 

Webinar Highlights:

  • Dates for 2020 are above, so check out and mark your calendars.
  • Our most recent webinar on “Identifying Trends” will give you a whole new way to think about trends and how to think bigger picture than you may today.

THINGS TO LOOK FORWARD TO IN 2020 – Lots to look forward to in 2020, but here’s a glimpse: 

    1. A CMKG Learning App! With downloadable content!
    2. On-the-job learning with support from your manager.
 
 

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